# Ards Tech Fix

> Software fixes and practical solutions in Newtownards, Northern Ireland. Ards Tech Fix is run by John Taylor, a Newtownards-based software engineer, helping people and small businesses with Windows problems, software errors, Microsoft 365, printers, backups, spreadsheet automation and more. "Software Problems Sorted."

Ards Tech Fix offers fixed-price packages and hourly IT support for homes and small businesses in Newtownards, Bangor, Comber and Dundonald (Northern Ireland).

## Contact

- [Contact](https://ardstechfix.uk/contact): Contact form, phone (+44 2891 621976) and email (john@ardstechfix.uk) details.
- Phone: +44 2891 621976
- Email: john@ardstechfix.uk
- Opening hours: 12pm to 8pm. Appointments outside those times are available on request.

## Services

- [New PC Setup](https://ardstechfix.uk/new-pc-setup): Fixed price £95. Your new Windows PC set up, updated and ready to use, including email, browser, everyday apps and printer setup.
- [Email & Microsoft 365 Setup](https://ardstechfix.uk/email-365-setup): Fixed price £75. Existing email and Microsoft 365 services configured and working properly on your Windows PC and one phone or tablet.
- [Cloud Backup Setup](https://ardstechfix.uk/cloud-backup-setup): Fixed price £65. Automatic cloud backup (for example Backblaze) for the important files on your Windows PC.
- [On-Demand Business IT Support](https://ardstechfix.uk/business-it-support): £50 per hour for small businesses, without a managed IT contract. Remote or onsite within the service area. Half-day £200, full-day £375.

## Pricing

- New PC Setup: £95 fixed price
- Email & Microsoft 365 Setup: £75 fixed price
- Cloud Backup Setup: £65 fixed price
- Business IT support and general work: £50 per hour, one-hour minimum, then 15-minute increments
- Fixed prices include a local onsite visit within the Ards Tech Fix service area (Newtownards, Bangor, Comber, Dundonald). Travel outside this area is charged at 55p per mile for business work.

## How it works

1. Contact John by phone, email or the contact form.
2. Agree the best way to deal with the problem (remote or onsite) and get an indication of likely time and cost before any work starts.
3. Get it fixed, with updates along the way.

## Company information

- Business: Ards Tech Fix, run by John Taylor, Newtownards, Northern Ireland, United Kingdom.
- More about John's software work: https://www.jktdev.co.uk

## Policies

- [Privacy & cookies](https://ardstechfix.uk/privacy): What information is collected, how it is used, cookie choices and your data protection rights. Google Analytics requires analytics consent; Google Ads requires marketing consent.

- [Legal](https://ardstechfix.uk/legal): Policy hub linking to service terms and the existing privacy and cookie policy.
- [Terms & conditions — version 1.0](https://ardstechfix.uk/legal/terms-and-conditions-v1-0): Terms dated 15 September 2026 for fixed-price packages, hourly and business support, payment, travel, device access, backups, cancellation and service rights. Northern Ireland law applies, preserving consumers' mandatory rights. An enquiry alone does not book work or create a charge. An invoice is issued on completion; payment can be made immediately and is due within seven calendar days of receipt unless different terms are agreed in writing before work starts. Upfront payment requires separate written agreement before work starts.

Business customers must arrange an independent, current and recoverable backup of critical data before work, or flag its absence so an alternative can be agreed. Expressly agreed backup/data-recovery duties remain. Business liability is capped at fees paid or payable for the relevant booking or service, with exclusions for indirect/consequential losses and direct or indirect loss of profit or business data. The data-loss exclusion does not cover breach of expressly agreed backup/data-recovery obligations. All business limits are subject to legal reasonableness and non-excludable liabilities; consumer rights are unaffected.